Your session has expired

Order Expired
We are sorry, but due to inactivity and for your security and protection, this session has expired.

Please note that if you have seen a confirmation page or received a confirmation email then your order is successfully placed and you don't need to take any action. Please allow 2 hours from the time your order was placed for the confirmation email to arrive.

If you received a session expiry page in the middle of placing an order then your order has expired. If you have entered any credit card information, payment has not been taken, your card was not billed and your card information has not been recorded.
Return to the home, start another purchase or contact us below.

Call us

Speak to our Customer Service Centre on 1800 440 039 (if overseas, please call +61 2 9696 9385). Operating hours are Monday-Friday 7am – 7pm; Saturday 7am – 5pm and Sunday 9am-5pm (AEST).

Email us

BoQonlineorders@travelex.com.auFor your security, please do not send credit or debit card information by e-mail.

Frequently asked questions

  • How do I place an order online?

    Using the currency converter: To place an order on Travelex.com.au use the currency converter tool located at the side of the home page. Simply select the currency type, the amount you need, the product and click ‘Buy Cash’ to enter into the checkout.

  • Can I specify the currency denominations I would like in my order?

    Unfortunately you are unable to specify denominations as part of your order. Orders are typically packed as mixed, which means that you will receive a mixture of high and low denominations dependant on the availability of the currency you are ordering.

  • Are there restrictions on the amount of currency I can bring into a country?

    Some countries impose restrictions on the import/export of local and foreign currencies. You should seek advice from an official government website for the country you may be visiting before placing your order.

  • How much foreign currency can I purchase?

    All orders are subject to a minimum basket value of AU$500 and a maximum aggregate value of AU$5,000 over a 24 hour period (and maximum aggregate value of AU$20,000 over a rolling 21 day period).

  • What surcharge will apply to my transaction if I use a card to pay for my order?

    A surcharge applies to all card payments and is determined by the type of card used. Refer to the table below for specific card surcharges:

    Card Type Debit/Credit Surcharge
    MasterCard Debit 0.77%
    MasterCard Credit 0.94%
    Visa Debit 0.72%
    Visa Credit 1.00%